Industry leading communication experts Retention Management recently launched Retention Connection a must see monthly guide to all things social and retention for health club operators. Thousands of health club operators are already signed up to receive their copies and initial feedback has been fantastic.
“Retention Connection is providing a concise reference point for operators to keep abreast of news, trends and tips for improving communication with members via email and social media.” Commented Jon Nasta UK MD, “As we head towards ten years in business the whole team agreed we should give back the top tips we have learnt on key retention techniques and Retention Connection is a great way to kick this off.”
One of the most popular features so far looked at the feedback from one of Retention Managements clients who encountered an elderly member in the clubs reception area asking who was responsible for sending out the clubs member emails, more......
Retention Management creators of the original email communication service for health clubs are currently responsible for helping 4 million health club members adhere to their exercise programmes every week. Thousands of clubs have now benefited from Retention Managements service seeing an average of 4 months increase in the length of stay for an average member.
